Privacy Policy

At SIENA VARELLI, we respect your privacy and are committed to protecting the personal data you provide when using our website.

This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with Regulation (EU) 2016/679 (GDPR), Spanish Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), and other applicable legislation.

1. Data Controller

Owner: T. Richard Stammel

Trading name: SIENA VARELLI

Email: contacto@sienavarelli.com

Website: sienavarelli.com

2. Personal Data We Collect

We may collect the following information when you use our website:

First and last name.
Shipping and billing address.
Email address.
Telephone number.
Information required to process payments. Banking and payment details are processed directly by secure payment service providers.
IP address.
Browser and device information.
Order history.
Shopping preferences.
Information provided when contacting our customer service team.

3. Purposes of Data Processing

We use your personal data to:

Manage and process your orders.
Process payments.
Send order confirmations and updates regarding the status of your order.
Respond to enquiries and requests.
Manage exchanges, returns and refunds.
Improve our products, services and user experience.
Detect and prevent fraudulent activity.
Comply with legal obligations.
Send marketing communications only where consent has been given or another valid legal basis applies.

4. Legal Basis for Processing

The processing of your personal data is based on:

The performance of the purchase contract.
The user's consent, where required.
Compliance with legal obligations.
The legitimate interests of SIENA VARELLI in improving website security, preventing fraud and optimising the user experience.

5. Data Retention

Personal data will only be retained for as long as necessary to fulfil the purposes for which it was collected and for the periods required by applicable law.

After these periods have expired, the data will be securely deleted or anonymised.

6. Sharing of Personal Data

Your personal data may only be shared where necessary to provide our services, including with:

Shipping and logistics companies.
Payment service providers.
Technology platforms used to operate the online store.
Web hosting providers and customer service tools.
Public authorities where required by law.

SIENA VARELLI does not sell or commercially trade its customers' personal data.

7. Information Security

We implement appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration or improper disclosure.

Our website uses secure connections through an SSL certificate to protect the transmission of information.

8. Cookies

Our website uses first-party and third-party cookies to improve the browsing experience, analyse traffic and personalise certain content.

Detailed information is available in our Cookie Policy.

9. User Rights

As a user, you may exercise the following rights at any time:

Right of access.
Right to rectification.
Right to erasure.
Right to object.
Right to restriction of processing.
Right to data portability.
Right to withdraw consent where processing is based on consent.

To exercise any of these rights, you can contact us at:

contacto@sienavarelli.com

You may also lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe that the processing of your personal data does not comply with applicable data protection legislation.

10. International Data Transfers

Some of the technology providers used to operate our store may process data outside the European Economic Area.

In such cases, SIENA VARELLI will seek to ensure that these transfers are carried out with the appropriate safeguards required under applicable data protection legislation.

11. Changes to this Privacy Policy

SIENA VARELLI may update this Privacy Policy whenever necessary to reflect legal or technical changes or changes to the provision of our services.

Any changes will be published on this page together with the corresponding update date.

12. Contact

If you have any questions regarding this Privacy Policy or wish to exercise any of your data protection rights, you can contact us at: